Privacy Policy

terms & conditions-Refund and Return Policy – Scholar’s Wings Consultancy

At Scholar’s Wings Consultancy, we are committed to protecting your privacy and handling your personal data with transparency, care, and responsibility. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website or engage with our study abroad and scholarship services.


1. Information We Collect

We may collect personal information in the following ways:

At Scholar’s Wings Consultancy, we specialize in helping students who wish to study abroad, particularly in destinations like China. Our services are tailored to those aspiring to Study in China.

  • When you contact us through our website, phone, WhatsApp, email, or social media
  • When you register for consultations, events, or counseling sessions
  • When you apply for study abroad programs, scholarships, or visa processing

Personal information may include:

  • Full name
  • Email address
  • Phone number
  • Date of birth
  • Nationality and current location
  • Passport details (if provided for application or visa processing)
  • Academic records, transcripts, or certificates
  • Preferred study destination (China, Cyprus, Poland, UK, Australia, Malaysia, etc.)
  • IP address, browser details, and website usage data

2. How We Use Your Information

We use your information for the following purposes:

  • To assist you with university or scholarship applications
  • To provide personalized study abroad guidance and services
  • To communicate with you regarding updates, application status, or promotions
  • To comply with visa, immigration, or educational requirements
  • To improve our website and service quality
  • To fulfill legal and regulatory obligations

3. Cookies and Tracking Technologies

Our website uses cookies to:

  • Analyze visitor behavior and traffic
  • Improve user experience and performance
  • Store user preferences

You may disable cookies through your browser settings, but doing so may limit certain website functionalities.


4. Sharing of Information

We do not sell your personal data. However, we may share information with:

  • Partner universities and scholarship bodies in China, Cyprus, Poland, the UK, Australia, and Malaysia
  • Trusted service providers including hosting, analytics, email services, or payment gateways
  • Government and visa authorities, where required for immigration or legal purposes

All personal data is shared securely and only for legitimate educational or regulatory purposes.


5. Data Security

We implement strong security measures to prevent unauthorized access, loss, or misuse of your data. These measures include encrypted communication, secure servers, and restricted access controls. However, no system is 100% secure.


6. Your Rights

Depending on your location, you may have the right to:

  • Access the data we hold about you
  • Request correction or updates
  • Request deletion of your data (unless we are legally required to retain it)
  • Withdraw consent at any time
  • Object to processing or request data portability

To exercise your rights, contact us at the email or phone number below.


7. GDPR Compliance (For Users in the European Union & UK)

If you are based in the European Economic Area (EEA) or the United Kingdom, your data is protected under the General Data Protection Regulation (GDPR).

Legal Basis for Processing Your Data

We process your personal data under one or more of the following legal grounds:

  • Consent: You give us permission to process your data.
  • Contractual Obligation: Necessary to process your application or provide a service.
  • Legal Obligation: Required for visa, immigration, or government compliance.
  • Legitimate Interest: To improve our services and communicate relevant opportunities.

International Data Transfers

Your information may be transferred to universities, service providers, or government authorities outside your country, including to China, Cyprus, Poland, UK, Australia, and Malaysia.
We ensure that appropriate safeguards are in place such as:

  • Data transfer agreements
  • Secure encryption
  • Compliance with GDPR-approved frameworks

By using our services, you consent to the transfer of your data to international institutions as required for your study abroad application.


8. Third-Party Links

Our website may contain links to third-party websites. Scholar’s Wings Consultancy is not responsible for the privacy practices or content of those websites. Please review their privacy policies separately.


9. Changes to This Policy

We may update this Privacy Policy periodically. The “Effective Date” at the top will be updated accordingly. We encourage you to review this page regularly to stay informed of any changes.


10. Contact Us

If you have any questions or requests regarding this Privacy Policy or your personal data, please contact us:

📞 Phone: +880 1745125351
📧 Email: info@scholarswings.com
🌐 Website: https://scholarswings.com
📍 Office Address: 2nd Floor, Prokoushali Bhaban, Gazipur-1700, Dhaka, Bangladesh